PRIVACY POLICY

1. INTRODUCTION
   Topworx strives to protect your privacy by ensuring compliance with all relevant regulatory requirements, as well as applicable legislation.
   This policy extends to all entities and divisions that form part of Topworx.
   The aim of this policy is to notify our existing and future users of how we handle personal information provided to and collected by us.
   When reference is made to data or personal information collected, it refers to any information of any person that can be used to identify that person either directly or indirectly. This information primarily includes, but is not limited to names, surnames, ID numbers and addresses.
2. OBJECTIVE
   The objective of this policy is to ensure compliance with applicable regulatory requirements, as well as legislation.
3. CONSENT
   By accessing our website and/or entering into a credit agreement with us, you acknowledge that you accept the terms and conditions outlined in this policy, and explicitly consent to the collection, use and disclosure of your personal information in the manner described herein.
4. INFORMATION COLLECTED BY US – WHAT AND HOW
   The personal information we collect are collected for mainly two purposes: For finance and digital marketing purposes.
   The personal information collected for finance purposes includes, but is not limited to:
5. Name and surname
6. Contact numbers and email address
7. For credit applications, information including but not limited to the registration number of the applicant if the applicant is a legal entity, VAT number, ID numbers of shareholders or of applicant if the applicant is a natural person, addresses of such legal entity and natural person.
   The personal information collected for digital marketing includes, but is not limited to:
8. Name and surname
9. Contact numbers and email address
10. During marketing campaigns, the personal information collected will vary depending on the questions posed during the campaign, which questions will provide a clear indication of the personal information to be collected.
    The personal information is collected directly from you when our website is accessed, via credit applications or when the personal information is specifically requested by us.
    In addition to personal information you submit, we may collect information about your computer including your IP address, operating system and browser type.
    When you become a client, you will be added to our mailing list. We may use this mailing list to send you important information about our business, the services we offer, legal developments, news and event invitations.
    You can unsubscribe from our mailing list at any time which will result in us no longer marketing to you. To unsubscribe you can email your request to jaco@simplydoors.co.za
11. USE OF THE PERSONAL INFORMATION COLLECTED
    All personal information collected for finance purposes is merely collected for completeness of account information.
    The personal information collected for digital marketing purposes is collected to obtain consumer insights, in order to understand clients better or for purposes of direct and/or indirect marketing, which you consent to when participating in any competitions hosted.
    We may process, transfer and disclose your personal information for purposes of providing you with products or services and to comply with your instructions, as well as to improve our services and for statistical purposes.
12. RETENTION OF COLLECTED INFORMATION
    We retain personal information in accordance with the required retention periods in law and as necessary for legitimate business purposes. We may retain personal information indefinitely in a de-identified formation for statistical purposes.
13. DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
    We may share the personal information that you submit or that we collect with third parties involved in the process of providing the products and services you may request, as well as for
    the proper functioning of campaigns or competitions that you may partake in and for purposes of the safekeeping of your personal information.
    In the event that personal information is shared with third parties, these third parties will be bound to maintain the confidentiality and security of your personal information and are restricted in their use thereof as per the prescribed legislation and regulatory requirements. These third parties have their own privacy policies and we do not accept responsibility or liability for them, neither is the third parties covered by our Privacy Policy. Therefore you should refer to the privacy policy of the third party for guidance on how they protect personal information collected.
    In accordance with applicable legislation, we may disclose your personal information without your consent if we are required to do so by law or a court order, or alternatively if it is in the public interest to do so.
14. THIRD PARTY LINKS
    Our website and social media pages may contain links to third party service providers to which you may be redirected including social media services, embedded images or other third party content. Your use of these links may result in the collection of your personal information by such third parties. These third parties have their own privacy policies and we do not accept responsibility or liability for them, neither is the third parties covered by our Privacy Policy. Therefore you should refer to the privacy policy of the third party for guidance on how they protect personal information collected.
15. SECURITY: PROTECTION OF PERSONAL INFORMATION
    We will take reasonable steps to ensure that your personal information is protected. We protect and manage personal information by using electronic and computer safeguards, as well as physical access control to our buildings. We only authorise access to personal information to those employees who require it to fulfill their designated duties.
16. CHANGES TO POLICY
    We reserve the right, in our sole and absolute discretion, to update, modify or amend this policy from time to time with or without notice or justification.
    You agree to review the policy whenever you visit the website for any such change.
    The amended version of the policy shall supersede and replace all previous versions thereof.
17. USER RIGHTS: ACCESS TO PERSONAL INFORMATION
    We shall disclose in writing, upon request, the specific purpose for which we use, collect and store your personal information.
    You have several rights under the data privacy legislation, which under certain circumstances includes the right to:
    11.1 Request access to your personal information;
    11.2 Request correction of your personal information;
    11.3 Request erasure of your personal information;
    11.4 Request restriction of processing of your personal information;
    11.5 Request the transfer of your personal information;
    11.6 Object to processing of your personal information; and
    11.7 Request human intervention for automated decision making
    Should you wish to enforce any of the abovementioned rights or lodge a complaint, you may forward your request to our information officer, Jaco Bester at jaco@simplydoors.co.za, who will in return attend to your request.
18. INDEMNIFICATION
    We do not make any warranties or representations that your data shall be entirely safe or secure, even after compliance with the relevant legislation and regulations.
    You therefore by accessing our website or entering into a credit agreement with us indemnify us of any loss, whatsoever, that may arise out of the collecting, using or sharing of your personal information.